SterlingBridge Insurance Agency, Inc. is dedicated to providing a high standard of service to all agents and prospective customers. We actively review our digital content and related material to ensure that it allows for all users, agents, and potential customers to access these materials independently, through tools such as the NVDA screen reader and other similar technologies.
SterlingBridge Insurance Agency’s aim is to provide equal digital access and serviceability so that no persons with disabilities are excluded or denied service.
Digital accessibility is a primary focus for SterlingBridge Insurance Agency, Inc. during the entire digital content development lifecycle. We view accessibility as an ongoing effort and are continually seeking new solutions that will provide an inclusive experience to all users, regardless of ability.
These efforts include:
- Development of policies, standards, and processes to address accessibility topics
- The SterlingBridge Insurance Agency’s digital
accessibility team bases its web site
standards on the W3C Web Content Accessibility Guidelines (WCAG) 2.0
Level A + AA success
- W3C Web Content Accessibility Guidelines (WCAG) 2.0 Level A + AA success criteria
- Dedicated Quality Assurance, to ensure all new content is usable by all
- On-going reviews of all existing digital content (manual and automated)
- Continually seeking ways to improve the accessibility level and usability of this
We suggest that users, agents and prospective customers help us provide you with a high standard of service by keeping your web technology up-to-date. This includes web browsers, assistive technology software/hardware, and any smartphone mobile applications that use native accessibility features on Android and iOS.
We are always improving our digital content, to ensure that it satisfies the needs of our users, agents, and prospective customers.
If you’ve encountered an accessibility issue, please call us toll-free, at 1-800-416-7764 or email firstname.lastname@example.org so that we can address it for you.
Note: You have the right to remain anonymous in reporting your issues. If you wish to maintain your privacy, do not share account numbers, social security numbers, birth dates, or other information during your call/email.